Shipping & Returns
At LabGradePeptides, we understand the importance of reliable logistics and clear policies when supplying research-grade materials. The information below outlines how shipping and returns are handled for orders placed through our website.
🚚 Shipping Information
UK Shipping Only
We currently ship within the United Kingdom only. This allows us to maintain compliance, control logistics, and ensure responsible delivery of research-grade products.
Order Processing
Orders are processed after full payment confirmation
Processing typically occurs within 1–2 business days
Orders are dispatched in secure, discreet packaging suitable for laboratory environments
Delivery timeframes are estimates and may vary depending on courier service and location.
Shipping Responsibility
Customers are responsible for providing accurate shipping details
LabGradePeptides is not liable for delays caused by couriers or external factors
Risk transfers to the customer once the order has been successfully delivered
📦 Packaging & Discretion
All products are shipped in plain, professional packaging with no external reference to product contents. Packaging is designed to protect integrity and ensure suitability for research settings.
🔄 Returns Policy
Due to the sensitive nature of research-grade materials, our returns policy is strict.
Returns
All sales are final
We do not accept returns or exchanges once products have been shipped
This policy exists to protect product integrity and maintain compliance standards.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
You must provide:
Your order number
Clear photographs of the issue
A brief description of the problem
Eligible cases may result in a replacement or refund at our discretion.
❌ Non-Refundable Situations
Refunds will not be issued for:
Change of mind
Incorrect orders placed by the customer
Improper handling after delivery
Courier delays
Failure to comply with Research Use Only conditions
⚠️ Research Use Only Reminder
All products sold by LabGradePeptides are supplied strictly for Research & Development purposes only.
Not for human consumption
Not for medical, cosmetic, or veterinary use
Not approved as drugs or treatments
By placing an order, you confirm your understanding and acceptance of these conditions.
📧 Contact Us
If you have questions about shipping or returns, please contact us before placing an order:
Email: [sales@labgradepeptides.uk]
Website: labgradepeptides.uk
🔬 Research Use Only Notice
All products sold by LabGradePeptides are intended strictly for Research & Development purposes only.
Not for human consumption, medical use, cosmetic application, or veterinary use.